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Senior UX Strategist & Researcher (f/m/x)
HelloFresh
Berlin, Berlin, GermanyPosted Oct 26, 2026 · 6h ago
Senior levelHybridFood
About this role
Lead the AI-driven transformation of HelloFresh's global customer experience as a Senior UX Strategist & Researcher. You will own strategic research initiatives from ambiguity to outcome, influencing executive decisions with tangible artifacts and driving impactful product development. This role requires a blend of deep strategic thinking, innovative research methodologies, and a fluency in leveraging AI as a creative and strategic partner.
What we are looking for
6- Lead end-to-end strategic research and insight generation
- Shape customer experiences across the entire ecosystem
- Proactively identify and de-risk strategic opportunities
- Influence VP/SVP-level stakeholders with decision-driving artifacts
- Design and lead co-creation workshops
- Leverage AI fluently across research, strategy, and prototyping
