About this role

Lead a team of designers to create intuitive and responsive tools for customer service agents, focusing on complex workflows and information density. You will drive design strategy, evolve the design system with AI capabilities, and partner with product and engineering leaders to enhance both agent productivity and customer experience.

What we are looking for

6

Lead and grow a sizable team of designers
Design clear, reliable interfaces for live customer calls
Oversee and evolve the design system for frontline platforms
Partner with Product and Engineering leadership
Set portfolio design strategy for credit card servicing products
Elevate design quality and maturity

Work authorization

No visa sponsorship is available.