About this role
Lead the design of intuitive and accessible digital experiences for transaction banking clients and colleagues. You will translate customer needs and business strategy into clear experience direction across traditional media, web, and mobile channels. This role connects individual touchpoints into cohesive end-to-end journeys, ensuring industry-leading experiences for enterprise customers.
What we are looking for 6
- Lead end-to-end experience design across digital and operational touchpoints
- Utilize user-centered design methodologies and Human-Centered Design activities
- Develop digital interface design standards, usability, and accessibility guidelines
- Collaborate across product development lifecycle from ideation to release
- Direct design development using user-centered principles and design-system standards
- Provide thought leadership, mentor, and build stakeholder relationships