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UX Researcher, Programs & Operations
GetYourGuide
ZurichPosted Aug 26, 2026 · 4h ago
Full-timeMid LevelHybridE-commerce
About this role
Join GetYourGuide as a UX Researcher, Programs & Operations, to build and scale research infrastructure. You will design AI-assisted workflows for knowledge management, recruitment, and tooling, ensuring data-driven decisions across product, design, and business teams. This role focuses on operationalizing research to enhance efficiency and impact.
What we are looking for
6- Design and maintain research systems, tools, and programs
- Build AI-powered workflows to accelerate research and design processes
- Translate research findings into decision-ready outputs and sticky artifacts
- Advise stakeholders on appropriate research processes and tools
- Manage research tools, vendor onboarding, and org-wide trainings
- Collaborate across product, design, marketing, and business teams
