About this role
Join our UX team as a Service Designer to craft human-centered services that bridge user needs, business goals, and technology. You will lead service design activities from discovery to implementation, leveraging AI-assisted design methods and collaborating with multidisciplinary teams to solve complex challenges and drive innovation.
What we are looking for 6
- Lead Service Design activities from discovery through implementation support
- Conduct user and stakeholder research, synthesizing insights into actionable recommendations
- Map current and future service experiences using journey maps and service blueprints
- Design and facilitate collaborative workshops for multidisciplinary teams
- Apply and critically evaluate AI-assisted design methods and agent-based workflows
- At least 4 years of relevant UX, Product, or Service Design experience with a strong portfolio