About this role

Lead and mentor a team of UX designers focused on building AI-powered conversational experiences for customers. This player-coach role combines hands-on design leadership with people management, shaping the direction of voice and digital AI interactions.

What we are looking for

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Player-coach role combining hands-on design and team leadership
Shape AI-powered conversational experiences across voice and digital channels
Manage, coach, and develop a small team of UX designers
Partner closely with Product, Engineering, Research, and AI teams
8+ years UX experience with formal design leadership experience
Deep experience solving complex, ambiguous UX problems

Skills mentioned

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Data Science