About this role
As a UX Researcher, you will be instrumental in understanding our customers' needs, behaviors, and preferences to shape the design and development of our leading sports betting and iGaming products. You will generate actionable insights through various research methods, including interviews, surveys, and usability testing, to enhance user experience and drive business growth. This role offers a unique opportunity to impact product strategy and contribute to innovation in the dynamic online gaming industry.
What we are looking for 6
- Conduct user research, interviews, surveys, and usability testing
- Analyze qualitative and quantitative data to generate actionable insights
- Develop user personas and inform product roadmaps and strategy
- Collaborate with design, product, and development teams
- Measure customer satisfaction using metrics like NPS and CES
- Conduct competitive analysis in the iGaming market