About this role
As a Senior UX Researcher focused on Developer Experience, you will own research for the tools and systems that shape how Etsy's product teams build. You'll help internal teams understand their users, identify friction points, and evaluate the impact of investments. This role involves leading foundational and evaluative research, defining research questions, and influencing product roadmaps.
What we are looking for 6
- Own and prioritize a research portfolio balancing foundational and evaluative work
- Identify and prioritize builder jobs-to-be-done, including those impacted by AI
- Develop nuanced understanding of diverse builder groups and their workflows
- Map end-to-end journeys to reveal systemic friction across internal systems
- Lead qualitative and mixed-methods research from problem definition to impact
- Translate findings into actionable recommendations influencing product strategy