About this role

Design AI-powered conversational experiences that shape how customers interact with our platform across voice and digital channels. You will lead research, translate insights into clear experience direction, and collaborate with cross-functional teams to bring innovative AI solutions from possibility to production.

What we are looking for

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Design conversational AI experiences across voice and digital channels
Lead research to uncover customer needs and opportunities
Translate research insights into experience direction and prototypes
Collaborate with Product, Engineering, and AI teams
4+ years of UX design or related experience
Experience designing conversational or AI-driven experiences

Skills mentioned

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Data Science