About this role
As a Senior Product Designer for Zoom Virtual Agent, you will shape the future of AI-powered conversational experiences for businesses and their customers. You will own significant design areas end-to-end, from concept to delivery, working at the intersection of human-centered design and emerging AI capabilities. This role offers a unique opportunity to set design quality standards for chat, voice, and LLM-powered interfaces at scale.
What we are looking for 6
- Design, prototype, and refine multimodal agentic AI experiences
- Own end-to-end design execution for significant product areas
- Lead and execute conversational flow design for AI-driven tools
- Collaborate with engineering, product, and business stakeholders
- Define and maintain design guidelines for conversational and generative interfaces
- 8+ years of product design experience with AI/LLM focus