About this role

As an Experience Designer with Accenture Song, you will shape the future of AI-enabled customer service experiences. You will work across the entire design lifecycle, from research and ideation to prototyping and delivery, on complex transformation programs. This role is ideal for those seeking a challenging career in a vibrant environment with access to training and a global network of specialists.

What we are looking for

6

Shape AI-enabled service transformations from research to delivery
Design AI-augmented customer service journeys including chatbots and copilots
Translate research into service blueprints, user flows, and design systems
Utilize generative technology and emerging tools for prototyping and testing
Collaborate with technologists, data scientists, and product leaders
Demonstrate proficiency in Figma, Miro, and AI design tools

Skills mentioned

1

AWS