Sr. Experience Designer

Truist is seeking a Senior Experience Designer to modernize customer-facing digital experiences across web and digital channels. This hands-on role involves conceptualizing and delivering human-centric solutions by blending UX/UI design, information architecture, and content strategy. You will collaborate with cross-functional teams to create intuitive and engaging experiences that drive business results.

• Design and optimize customer-facing digital experiences
• Shape and modernize customer digital experiences
• Create intuitive navigation models and content hierarchies
• Partner with Product, Marketing, Content, Analytics, and Technology teams
• Use customer insights, analytics, and research to inform design
• Apply digital best practices for engagement and performance