About this role
Shape the future of AI-powered customer experiences by designing intuitive and connected agentic interactions across health and commerce. You will lead by example, providing hands-on design, strategic direction, and mentorship to elevate the craft of designers and teams. This senior role involves translating ambitious ideas into tangible, high-quality digital products that impact Canadians nationwide.
What we are looking for 6
- Define principles and interaction models for agentic AI experiences
- Partner with Product, Engineering, and Research to frame problems and outcomes
- Coach and mentor designers to strengthen their craft and leadership
- Create concepts, prototypes, and tangible experiences using design tools
- Champion design quality, consistency, and shared patterns across teams
- Connect disparate experiences into seamless customer journeys