Data Scientist II - Customer Analytics

Gap Inc is seeking a Data Scientist II to join their Customer Analytics team. This role focuses on transforming customer data into actionable insights to drive business impact in areas like customer acquisition, retention, and product performance. You will lead analytical projects, translate complex findings into executive-ready narratives, and partner with various teams to inform business strategy.

• Lead end-to-end analytical projects from problem definition to actionable recommendations
• Analyze customer, transaction, product, marketing, and digital datasets
• Develop customer and product analytics including lifecycle, segmentation, and basket analysis
• Integrate internal and external data sources for a holistic customer view
• Apply statistical and machine learning techniques to drive business decisions
• Partner with business leaders, product managers, and data scientists to translate priorities into deliverables