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Data Analyst - Contact Center
Transunion
Mumbai - INDASPosted Aug 19, 2026 · 3h ago
Full-timeManagerHybridOther
About this role
TransUnion is seeking a Data Analyst to join their Solutions Consulting team in Mumbai. This hybrid role involves pre/post-sales analytics, developing value propositions, and creating business operations reports. You will collaborate with sales, product, and solutions consulting stakeholders to generate new insights, improve processes, and present business trends.
What we are looking for
6- Analyze contact center data for sales, collections, and customer service
- Develop and present ROI for BFSI, ecommerce, and logistics clients
- Utilize Excel for analysis and data interpretation
- Create compelling sales presentations using PowerPoint
- Collaborate with sales, product, and solutions consulting teams
- Identify new insights and efficiencies in processes
Skills mentioned
1SQL
