Senior Analyst, Business Intelligence

Partner with business stakeholders to transform complex data into actionable insights that drive customer-focused and data-driven decisions across Operations. You will work at the intersection of analytics and business strategy, identifying trends and delivering clear recommendations that influence operational efficiency and performance. Help shape how data is used to guide decisions, improve customer experience, and uncover new opportunities for growth.

• Analyze structured and unstructured data to identify trends and key business drivers
• Translate business questions into actionable insights and recommendations
• Develop dashboards and reports to monitor performance
• Partner with stakeholders to gather requirements and provide consultative analytics support
• Assess performance against targets and recommend data-driven solutions
• Build compelling data stories and visualizations for diverse audiences