Data Scientist \ Developer - Customer Support

This role focuses on leveraging data science and machine learning to improve customer support operations. You will analyze complex data, develop automated forecasting models, and create predictive insights to drive business decisions and innovation. The position involves leading data mining efforts, communicating findings through visualizations, and collaborating with development teams for scalable solutions.

• Analyze and interpret complex data sets for business insights
• Develop automated forecasting and predictive models
• Lead data mining and model development initiatives
• Communicate insights through effective visualizations
• Collaborate with development teams for scalable solutions
• Provide guidance and mentoring to junior staff