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Digital CX Analyst
Jj
Raynham, Massachusetts, United States of AmericaPosted Jul 31, 2026 · Yesterday
Full-timeMid LevelOn-siteRetail
About this role
We are seeking a Digital CX Analyst to join our team. This role focuses on understanding and improving the customer experience across digital channels. You will analyze data, identify trends, and provide actionable insights to enhance customer satisfaction and engagement.
What we are looking for
5- Analyze digital customer behavior
- Identify areas for CX improvement
- Develop data-driven recommendations
- Collaborate with cross-functional teams
- Track key CX metrics