Data Scientist III

TD Bank is seeking a Data Scientist III to join their Fair and Responsible Banking team. This role focuses on building next-generation complaint intelligence and reporting capabilities by transforming complex customer complaint data into actionable insights. You will leverage machine learning, NLP, and LLMs to identify trends, support compliance strategies, and develop data products.

• Design and develop complaint intelligence capabilities
• Transform complaint data into meaningful insights
• Apply machine learning, NLP, and LLM capabilities
• Develop and maintain dashboards and analytics products
• Translate complex findings into business narratives
• Ensure responsible AI and human-in-the-loop approaches