Service Analyst (Business Support, Data Quality and Data Governance)

JLL is seeking a Service Analyst to provide first-level technical support for platform issues, focusing on data quality and governance. This role involves conducting discovery for new features, system configuration, testing, data administration, and user support. The analyst will ensure data security, compliance with policies, and contribute to risk management and issue resolution.

• Provide first-level escalation for platform issues
• Conduct discovery for new features and functionalities
• Perform system configuration, testing, and data administration
• Ensure compliance with Data Governance Policies
• Manage risk, issues, and incidents
• Document knowledge and analyze database improvements