Data Analyst

Rockwell Automation is seeking an experienced Customer Identity and Access Management (CIAM) Business Analyst to bridge the gap between business needs and technical solutions. You will translate customer requirements into clear functional specifications and user stories, ensuring a secure and seamless customer experience across all digital channels. This role is crucial for the continuous improvement of our CIAM capabilities and requires a strong understanding of authentication, authorization, and identity lifecycle management.

• Gather, analyze, and document CIAM requirements
• Translate business needs into epics, features, and user stories
• Identify functional and non-functional requirements, including security and privacy
• Facilitate requirements workshops and partner discussions
• Analyze customer journeys to improve identity-related experiences
• Collaborate with Product Management, Security, and Engineering teams