Specialist, Field Monitoring - Technical Field Data

Scout Motors is seeking a Field Monitoring Quality Specialist to analyze vehicle and field data, identify issues impacting customer experience, and partner with engineering teams for resolution. This role involves designing and implementing data monitoring solutions, performing advanced analytics, and developing AI/ML models for anomaly detection and failure prediction.

• Analyze vehicle and field data to identify customer-impacting issues
• Design and implement data monitoring solutions from diverse channels
• Perform advanced data analysis and develop AI/ML models
• Partner with engineering for root cause analysis and issue resolution
• Serve as a Voice of Customer quality expert
• Collaborate with cross-functional teams including engineering and support