About this role

Join Citi's Digital Product Analytics team as a Data Scientist to drive growth and enhance customer experience across digital platforms. You will leverage cutting-edge analytics and Gen-AI to analyze user behavior, optimize digital servicing, and develop innovative solutions. This role offers a unique opportunity to impact key business outcomes and foster a culture of experimentation.

What we are looking for

6

Analyze user behavior and campaign performance to drive digital product sales and engagement
Optimize website and mobile app customer service journeys
Apply Gen-AI for personalized customer experiences and chatbot enhancement
Develop and implement advanced GenAI solutions using prompt engineering, RAG, and Agentic AI
Utilize Python, SQL, and ML for data analysis and predictive modeling
Design and execute A/B tests and other experiments to drive continuous improvement

Skills mentioned

4

PythonSQLMachine LearningData Science