About this role

Asurion is seeking a Data Scientist to join their Expert AI team. You will build and deploy real-time AI tools, including generative AI solutions, to assist technical support agents in resolving customer issues faster. This role involves using machine learning, NLP, and data visualization to enhance customer experience and operational efficiency.

What we are looking for

6

Build proactive, real-time AI tools for support agents
Measure and analyze solution effectiveness
Experiment with generative LLMs for new applications
Design and iterate on GenAI prompts
Apply ML, NLP, and data visualization techniques
Deliver end-to-end AI features in production

Skills mentioned

4

PythonAWSMachine LearningData Science