Senior Analyst of Strategic Planning / Data Analytics

Shape the future of Customer Success at Salesforce by driving data-driven strategy and analytics innovation in an AI-first world. You will lead strategic initiatives, develop scalable analytics solutions, and collaborate with senior stakeholders to enhance product adoption and customer outcomes. This role is ideal for a proactive strategic thinker with a strong analytical background and the ability to lead without formal authority.

• Drive analytics productization and self-service reporting
• Coach team members on Tableau and analytics best practices
• Perform complex data analysis and develop predictive models
• Design and develop interactive dashboards using Tableau
• Collaborate with cross-functional teams to translate business needs into data solutions
• Synthesize information into a compelling strategic point of view