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Senior Analyst, Data & Analytics
Zendesk
Remote, Mexico City, MexicoPosted Oct 12, 2026 · 4h ago
Senior levelHybridSaaS
About this role
Join Zendesk as a Senior Analyst, Strategic Finance & Analytics, supporting company-wide initiatives with data-driven insights. You will partner with cross-functional teams to deliver key reports, build dashboards, and leverage AI to automate processes, directly influencing leadership decisions.
What we are looking for
6- Deliver key reports and business insights to leadership, including the CFO and C-Staff
- Perform analysis, build decks and dashboards using SQL and BI tools
- Develop SQL queries and conduct ad hoc data analyses to understand trends
- Collaborate with cross-functional teams on metrics definitions and analyses
- Utilize AI to automate processes and scale team operations
- 4-7 years of experience in analytics, BI, or strategy consulting
Skills mentioned
1SQL
