About this role

Remitly is seeking a Data Analyst to join their Customer Success team in Managua, Nicaragua. You will build metrics and dashboards, analyze data to understand trends, and identify opportunities to improve customer and agent processes. This hybrid role reports to the Analytics Manager and requires strong SQL and data analysis skills.

What we are looking for

6

Provide analytical support for Customer Success
Build reporting for operations leaders
Translate business questions into clear analysis
Investigate and size emergent issues with data
Communicate findings to various audiences
Proficiency in SQL and dashboarding tools

Skills mentioned

2

PythonSQL