About this role

As a Business Analytics Analyst at Citi, you will support key analytical functions across customer lifecycle, marketing, and retention strategies. You will interpret data to identify problem statements, formulate recommendations, and drive strategic decision-making. This role offers a direct impact by influencing business strategies through high-quality analytical tasks and services.

What we are looking for

6

Gather and examine operational data across customer lifecycle, marketing, and retention
Identify data patterns and trends to enhance business decision-making
Recommend actions for future developments and strategic business opportunities
Translate data into customer behavioral insights for targeting and retention strategies
Collaborate with business partners to improve decision strategies
Proficiency in SAS and SQL is highly desirable

Skills mentioned

1

SQL