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Dispute Analytics Representative
Capital One
Riverwoods, ILPosted Jul 13, 2026 · 10h ago$63k – $72k
Full-time$63k – $72kMid LevelOn-siteFintech
About this role
Analyze dispute volumes to identify trends and collaborate with partners to reduce dispute ratios. This role involves managing risk, evaluating customer-impacting issues, and reporting findings to management. You will also complete manual adjustments and support the disputes production team.
What we are looking for
6- Monitor and analyze dispute volumes
- Identify and research emerging trends
- Collaborate with Global Network partners
- Implement strategies to reduce dispute ratios
- Manage and evaluate risk and customer-impacting issues
- Report findings to management
Work authorization
No visa sponsorship is available.
Must be authorized to work without sponsorship.
