Customer Experience Manager Mobile, AL

Five Below is seeking a Customer Experience Manager to lead store operations and ensure exceptional customer service. This role involves training crew members, managing front-end operations, and performing store manager duties in their absence. The ideal candidate has at least two years of management experience and a passion for creating a positive customer experience.

• Ensure crew members provide excellent customer service
• Train crew on B.E.S.T. customer service experience
• Lead front end operations and merchandising
• Perform opening and closing procedures
• Assist with recruiting, training, and coaching crew members
• Maintain store cleanliness and recovery standards