L2 Security Engineer

Hewlett Packard Enterprise is seeking an L2 Security Engineer to resolve technical hardware and software issues for internal and external users. This hybrid role involves troubleshooting, providing customer support, and potentially leading team activities. You will collaborate with various teams to ensure customer satisfaction and contribute to IT service delivery.

• Resolve technical hardware and software issues
• Respond to customer inquiries on product features and repairs
• Proactively assist users to prevent problem occurrence
• Act as a team or project leader
• Utilize ITIL best practices
• Troubleshoot in a technical environment