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Customer Experience Manager
Fivebelow
Springfield, MO 65803Posted Jul 27, 2026 · Yesterday$18
Full-time$18Mid LevelOn-siteRetail
About this role
Five Below is seeking a Customer Experience Manager to ensure exceptional customer service and lead front-end operations. This role involves training crew members, achieving customer service goals, managing merchandising, and performing store opening/closing duties. You will also partner with store leadership on recruitment, training, and development.
What we are looking for
6- Ensure crew members provide excellent customer service
- Train on the B.E.S.T. customer service experience
- Lead front-end operations and merchandising
- Manage store opening/closing and cleanliness
- Partner with store manager on crew development
- Minimum 2 years of management experience required
Work authorization
No visa sponsorship is available.