Security Managed Services Engineer (L2)-4

NTT DATA is seeking a Security Managed Services Engineer (L2) to ensure client security infrastructures remain operational. You will monitor, investigate, and resolve technical incidents, manage work queues, and provide second-level support. This role involves collaborating with automation teams, auditing tickets, and assisting L1 engineers with escalations.

• Ensure client security infrastructures remain operational
• Monitor, investigate, and resolve technical incidents
• Manage work queues and provide second-level support
• Collaborate with automation teams for task optimization
• Audit incident and request tickets for quality
• Assist L1 Security Engineers with triage and troubleshooting