Graduate Engineer - AI, Offensive, Application Security

NTT DATA is seeking a Graduate Engineer to join their AI, Offensive, and Application Security team. This role provides administrative support to the service desk, focusing on coordinating requests, maintaining documentation, and ensuring proper escalation procedures are followed. You will assist in analyzing and categorizing requests, and maintaining ticket-related documents.

• Provides administrative support to the Managed Services Client Service Desk team
• Performs entry-level administrative tasks
• Ensures correct escalation procedures are followed
• Validates and logs client requests
• Analyzes and interprets escalation requests
• Maintains ticket-related documents