Guest Services Associate - The Lake House WorldMark

As a Guest Services Associate, you will be the first point of contact for guests, ensuring a memorable vacation experience from arrival to departure. Your responsibilities include welcoming guests, managing registration and checkout processes, handling transactions, and responding to inquiries with excellent customer service.

• Provide warm welcomes and exceptional guest service
• Manage registration and checkout procedures
• Process cash and credit card transactions accurately
• Handle guest inquiries and concerns promptly
• Reserve and confirm reservations for individuals and groups
• Offer room rate quotes and information about the resort and area