Security Managed Services Engineer (L1)

Join NTT DATA as an entry-level Security Managed Services Engineer in Mumbai, India. You will be responsible for maintaining client firewall infrastructures, ensuring Service Level Agreements (SLAs) are met, and providing front-line support for incidents and service requests. This role involves monitoring client infrastructure, resolving issues, scheduling maintenance, and identifying opportunities for process improvement.

• Maintain client firewall infrastructures and ensure SLA adherence
• Provide front-line support for incidents and service requests
• Monitor client infrastructure and identify/investigate problems
• Schedule maintenance activities like patching and configuration changes
• Identify opportunities for work optimization and automation
• Bachelor's degree or equivalent work experience in IT/Computing