Front Office Strategy Consulting - Customer Analytics - Director

Lead customer analytics and strategy initiatives to enhance client experiences and drive business growth. As a Director, you will set strategic direction, lead business development, and oversee multiple projects while maintaining executive-level client relations. This role involves analyzing customer touchpoints, designing customer journeys, and developing customer-centric solutions to foster loyalty and satisfaction.

• Lead strategic initiatives to enhance customer experience and drive business growth
• Analyze customer touchpoints and design customer journey maps
• Develop customer-centric solutions to improve satisfaction and loyalty
• Oversee multiple projects and maintain executive-level client relations
• Translate vision into actionable strategies and inspire teams
• Mentor and guide leaders in customer analytics and strategy

• No visa sponsorship is available.