Senior Manager, Content & Commerce

Adobe Professional Services is seeking a senior leader to drive growth and operational excellence within the Content & Commerce practice. This role involves leading delivery, managing customer relationships, and transforming the practice to improve business performance and customer outcomes.

• Lead practice-level initiatives for quality and operational excellence
• Drive organizational transformation and continuous improvement
• Manage customer escalations and critical account situations
• Improve delivery quality, predictability, and operational performance
• Lead, coach, and develop managers and senior consultants
• Ensure delivery readiness for evolving product offerings