CXM Strategist/Strategy Consultant

Join Merkle Sweden as a Strategy Consultant and help leading Nordic companies drive growth through customer-centric strategies. You will leverage customer insights, data, and technology to solve complex business challenges and create measurable business value. This role is ideal for someone passionate about the intersection of business, customer experience, data, and technology.

• Develop strategies for CRM, Customer Experience, ABM, AI, and digital transformation
• Translate complex information into clear recommendations and presentations
• Advise clients on leveraging data, technology, and new ways of working
• Facilitate workshops and collaborate with cross-functional specialists
• Several years of experience in strategy, digital CX, or consulting
• Strong analytical skills and ability to connect customer needs to business goals