Consultant - Service

Join Blue Cross Blue Shield of MA as a Consultant to transform healthcare through strategic workforce planning. You will collaborate with senior leaders to develop long-term capacity plans, conduct advanced tactical planning, and provide data-driven recommendations to optimize service operations and improve customer experience.

• Participate in long-term strategic capacity planning
• Conduct advanced short-term tactical planning
• Collaborate with business partners and senior leaders
• Perform complex data analytics and workforce modeling
• Consult with business leadership on strategic recommendations
• Manage relationships with third-party outsourcers

• No visa sponsorship is available.

• Must be authorized to work without sponsorship.